Kohl's

Rude tall grey haired old lady on night shift popped out from behind a shelf acting suspicious wondering if my friend and I "needed help" with something and stated we looked like we were "having too much fun" .... God forbid 2 moms have dinner and proceed to walk around kohls looking to spend their xmas giftcards on something.... very uncomfortable experience!!! Will take my business across the bridge like everything else 🙄

I haven't shopped in the store for over 2 years. Just recently reopened my account with them in April. Until today, I hadn't been in the store. They had everything rearranged, and the store looked much more organized than when I had visited before. I like the Vanity Fair bras they carry, so I purchased 4 since it was BOHO second one. Also needed a new straightener, the store staff was glad to assist me in the location. I found a nice one on sale as well. Purchased a few shirts for a friend that were 75% off. Then, I headed to the cosmetics for heat resistance spray for my hair before straightening it. Everything was on sale. The only thing I didn't seem to see any longer was the jewelry and jewelry counter. I didn't ask about it. I just assumed it had all been discontinued or removed completely. The sales staff were very helpful and at checkout it flowed very nicely and all questions were addressed about a Kohls card and rewards. I will definitely be back before another two years. I forgot to take photos like I usually do for my reviews, but it was very nicely arranged

Disorganized wreck... that's a good way to describe this store. Much of the clothing is just scattered around, so good luck finding something in your size. Just piles of clothing you have to dig through. Today when I went in, it looked like some customer ransacked the shoe area. I only come here a couple times a year, but I've never seen it as bad as it has been the last two weeks. Set your expectations like you're going into K-Mart from 20 years ago, but with the nagging credit card upsale every time you try to buy something.

Associates were few and far to find in the dept areas, returned and item and inquired about an order and found that person not too willing to inquire about the order as I had not yet received the email yet while at that pick up store, frustrating ! Also I was in. Store wheel chair due to foot surgery and could not get around in many of the isles

For the amount of money I spend there its ridiculous that all the "cashiers" just stand around chit chatting, while ppl have to use the self check outs. After I'm half way thru checking myself out, guy finally approached closer to where I'm at and is just watching me scan my items. Like really if you have time to stand and watch you have time to check ppl out at the register.